Turnover is the amount you must wager before bonus winnings can be withdrawn. The formula is simple: credit value multiplied by the turnover multiplier.
How do you calculate turnover?
If the credit is worth RM6 and the multiplier is 10x, you need to wager RM6 x 10 = RM60. Wagering RM60 does not mean you must hold RM60. It is the running total of every spin, including spins that re-use winnings.
Why do higher multipliers reduce an offer's value?
Every wager carries an average loss under the game's mathematics. This table assumes an RTP of 97%, an average loss of RM3 per RM100 wagered. The multipliers below are our own examples, not Gempak99's actual terms.
| Example multiplier | Total wagered | Theoretical average loss | Average balance left from RM6 |
|---|---|---|---|
| 10x | RM60 | RM1.80 | RM4.20 |
| 20x | RM120 | RM3.60 | RM2.40 |
| 30x | RM180 | RM5.40 | RM0.60 |
These are long-run averages, not predictions. A real session can end far lower or higher, and the balance can run out before turnover is complete.
What is a maximum withdrawal limit?
A withdrawal limit sets the most you can withdraw from a bonus, even if you win more. Gempak99's pages say limits may apply by offer, so check the exact figure on that promotion.
What should you ask support?
- What is the turnover multiplier for this offer?
- Do all games count equally towards turnover?
- What is the maximum withdrawal?
- What happens to the balance when the period ends?
Keep the answers in writing. Then return to the free credit guide to compare offers.